Terms & Conditions

1. General

  • These Terms apply to all visitors, users, and customers of our website.

  • We reserve the right to update or change these Terms at any time without prior notice.


2. Use of Website

  • You must be at least 18 years old or have parental/guardian consent to use this site.

  • You agree not to misuse our website, interfere with its security, or attempt to access restricted areas.


3. Products & Pricing

  • All product descriptions, images, and prices are displayed as accurately as possible.

  • Prices may change without prior notice due to market conditions.

  • Availability of products is not guaranteed. If an item is out of stock after ordering, we will notify you.


4. Orders & Payment

  • By placing an order, you confirm that all provided information (name, address, contact details) is accurate.

  • We accept Bkash, Nagad, Rocket, Debit/Credit cards, and Cash on Delivery (COD).

  • Payment must be completed before shipment (except COD orders).


5. Shipping & Delivery

  • Standard delivery times are mentioned on our Shipping Policy page.

  • Delays may occur due to courier issues, weather, or national holidays.

  • We are not responsible for delays once the order is handed over to the courier.


6. Returns & Refunds

  • Returns are accepted within 7 days of delivery if the product is unused and in original packaging.

  • Refunds will be processed within 5–7 business days after approval.

  • Certain items (e.g., undergarments, personal care, perishable goods) are non-returnable.


7. Account & Privacy

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account will be considered your responsibility.

  • Your data will be handled according to our Privacy Policy.


8. Limitation of Liability

  • We are not liable for indirect damages, data loss, or misuse of purchased products.

  • Our responsibility is limited to the value of the product you purchased.


9. Governing Law

  • These Terms & Conditions are governed by the laws of Bangladesh.

  • Any disputes shall be resolved under the jurisdiction of Bangladeshi courts.


10. Contact Us

For any questions regarding these Terms, please contact us:
? Phone: +8801XXXXXXXXX
? Email: support@yourstore.com