Return & Refund Policy ? 

At Haakdak, your satisfaction is our priority. If you are not fully happy with your purchase, we’re here to help.

1. Eligibility for Returns

• You may return a product within 7 days of delivery.

• The product must be unused, undamaged, and in original packaging.

• Items not eligible for return: undergarments, personal care items, perishable goods, and discounted/clearance products.

2. Return Process

1. Contact our support team via email at khalid@haakdak.com or call us at +8801795742245.

2. Provide your order number, product details, and reason for return.

3. Once approved, send the product back to our return address.

3. Refund Policy

• Refunds are processed within 5–7 working days after we receive and inspect the product.

• Refunds will be issued via your original payment method (Bkash, Nagad, Card, etc.).

• For Cash on Delivery orders, refund will be transferred to your mobile banking account.

4. Exchange Policy

• Exchanges are possible only if the product is defective, damaged, or the wrong item was delivered.

• Exchange requests must be made within 7 days of receiving the product.

5. Shipping Costs

• Return shipping charges are the customer’s responsibility, unless the product is defective or delivered incorrectly.

• In case of defective/damaged products, Haakdak will cover the return shipping cost.

? For any return or refund-related queries, please contact:

• Phone: +8801795742245

• Email: khalid@haakdak.com