How to Buy

Q: How do I purchase a product from your website?
A: Simply browse our categories, select your desired product, choose size/color (if available), and click “Add to Cart.” Then proceed to Checkout and confirm your order.

Q: Do I need an account to place an order?
A: You can order as a guest, but we recommend creating an account to track your orders, manage returns, and get exclusive offers.

Q: Can I change the quantity of a product before buying?
A: Yes, on the product page or in your cart, you can increase or decrease the quantity before checking out.

Q: How do I know my order is confirmed?
A: After completing the checkout, you will receive an order confirmation via SMS/email with your order number.

Q: Can I cancel my order after buying?
A: Yes, you can cancel within 12 hours or before the product is shipped. Once shipped, cancellation is not possible.

Q: Can I place an order by phone?
A: Yes, you can call our customer service and place an order directly. Our agent will assist you.